Privacy Policy

Legal Disclaimer

Jazro Technology Robotics Sdn Bhd ("Company") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jombaca.com.my, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:-

a. Personal Data

Identifiable information such as your name, email address, phone number, company name, and other information you voluntarily provide when you fill out forms on our Site.

b. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

c. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience.

2. How We Use Your Information

We may use the information we collect from you to:

Provide, operate, and maintain our website
Improve, personalize, and expand our services
Understand and analyze how you use our website
Communicate with you, including for customer service and updates
Send you marketing and promotional communications (only if you have opted-in)
Detect and prevent fraudulent activity
Comply with legal obligations

3. Disclosure of Your Information

We do not sell your personal data. We may share your information in the following situations:

With service providers: We may share information with third-party vendors, service providers, or contractors who perform services for us or on our behalf.
Legal obligations: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
Business transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You can request copies of your personal data.
The right to rectification – You can request that we correct any inaccurate information.
The right to erasure – You can request that we delete your personal data.
The right to restrict processing – You can request that we restrict the processing of your personal data.
The right to data portability – You can request that we transfer the data we have collected to another organization or directly to you.

To exercise any of these rights, please contact us at hello@jombaca.com.my.

6. Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party websites.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 18 without verification of parental consent, we will take steps to remove that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:-

📧 Email: hello@jombaca.com.my
📍 Company: Jazro Technology Robotics Sdn Bhd